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The overview

The essentials, at a glance.

Bitnovo is an on-ramp operating since 2015. Its terms put it at KYC level 4 of 4: ID mandatory. NoKYC Score grades it 1.5/10 for privacy (poor) and 5.1/10 for safety (caution). In its favour: company named and 5+ years operating. To watch: it may ask for ID and requires an email address. No incidents are on record.

What stands out

  • Company named

    The operating company and its jurisdiction are published.

  • 5+ years operating

    Has operated continuously for five years or more.

Before you use it

  • May ask for ID

    The terms reserve the right to demand identity documents, often after a risk flag.

  • Email required

    An email address is required to use the service.

0 incidents on record

No test transactions published yet.

About Bitnovo

Bitnovo sells crypto vouchers that can be bought with cash or card at about 40,000 retail points in Europe, including Fnac, Worten, Carrefour and El Corte Inglés, and redeemed on its website or app for crypto sent to an external wallet or to its self-custodial app wallet. It also offers a payment gateway, a ramp widget, OTC trading and ATMs. The voucher page says first-time buyers must register and verify their account before redeeming ('Crea tu cuenta y valida tu identidad'), and vouchers must be redeemed within 90 days. The legal notice names PRESSBROKERS, SL as the provider, and the footer lists registrations with the Bank of Spain (D687), France (PSAN E2023-102) and the Netherlands DNB.

Cite this review or read as plain text

NoKYC Score, "Bitnovo review", reviewed 23 Oct 2026, https://nokycscore.com/service/bitnovo

Open plain-text review ↗

The feature review

Privacy, without the guesswork.

2 / 13 features confirmed2 warnings in the recorded terms

Identity

0 / 4 confirmed
  • ID never requiredNo

    The terms rule identity checks out, or the design makes them impossible.

  • No account neededNo

    Usable without creating an account, or the account is only a random number.

  • No email neededNo

    An email address is not required to sign up or use it.

  • No phone numberNot stated

    A phone number is never required.

Payment

0 / 2 confirmed
  • Accepts MoneroNot stated

    Monero hides sender, receiver and amount, so the payment cannot be traced to you.

  • Accepts LightningNot stated

    Bitcoin Lightning payments: fast, cheap and more private than on-chain.

Access

0 / 2 confirmed
  • Tor onion addressNot stated

    An official .onion address, reachable only through Tor.

  • Works without JavaScriptNot stated

    Core functions work with scripts disabled, as in Tor Browser on its safest setting.

Trust

2 / 5 confirmed
  • Never holds your fundsNot stated

    The operator never controls user funds, so it cannot freeze them.

  • Refund without IDNot stated

    The terms commit to refunding a stopped order without identity documents.

  • Independent auditNot stated

    A third party audited the code or the no-logs claim, and the report is public.

  • Company namedYes

    The operating company and its jurisdiction are published.

  • 5+ years operatingYes

    Has operated continuously for five years or more.

Warnings

2 flagged
  • May ask for IDYes

    The terms reserve the right to demand identity documents, often after a risk flag.

  • Screens depositsNot in terms

    Deposits are scored by blockchain analytics; a flag can freeze them.

  • Holds your fundsNot in terms

    The operator controls user funds while they are on the platform.

  • Email requiredYes

    An email address is required to use the service.

  • Phone number requiredNot in terms

    A phone number is required to use the service.

  • Nobody accountableNot in terms

    No company or person is publicly responsible for the service.

“Not stated” means the service’s own pages do not say. Expand a group to see every check.

Identity requirements

Does Bitnovo require KYC?

Level 4 of 4

ID mandatory

  1. 0
  2. 1
  3. 2
  4. 3
  5. 4

Yes. Bitnovo requires identity verification from every user. Checked against its own terms.

  • Account required
  • Email may be asked
  • Phone may be asked
  • ID required

KYC level 4: ID mandatory. Identity verification is required to use the service.

Voucher page: to redeem a voucher 'Crea tu cuenta y valida tu identidad' (create your account and validate your identity).

Read the terms we assessed ↗

Transparent by design

Every point, explained.

Methodology

Both grades start at 50 points and move by fixed, published amounts. Nothing is adjusted by hand. The total is divided by ten.

Privacy

1.5/ 10View calculation
  • Starting points 50
  • KYC level 4: ID mandatory -32
  • Accepts cash +4
  • May request ID -7
  • Total, clamped to 0–100 15

Safety

5.1/ 10View calculation
  • Starting points 50
  • May request ID -4
  • Legal entity disclosed +5
  • Total, clamped to 0–100 51

Evidence, not promises

Test ledger 0

Published test transactions, with the route, amount and outcome available to inspect.

No test transactions published yet

The grades above rest on Bitnovo’s terms and documentation. Tests will appear here with the date, route, amount band and result as they are run.

The track record

Incidents 0

Report an incident

No incidents on record

We have no documented cases for Bitnovo. An empty record does not guarantee a service is risk-free.

Community experience

What users are saying 0

Reviews never change a grade. Reviews with a transaction reference are marked.

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Bitnovo: common questions

Does Bitnovo require KYC?

Bitnovo is rated KYC level 4 of 4 on this site: ID mandatory. Voucher page: to redeem a voucher 'Crea tu cuenta y valida tu identidad' (create your account and validate your identity).

Is Bitnovo safe to use?

Bitnovo has a Safety grade of 5.1 out of 10 and a Privacy grade of 1.5 out of 10. No incidents are on record. Evidence level: documentation reviewed.

Is Bitnovo legit?

Bitnovo is a working on-ramp that has operated since 2015. It publishes the company that runs it, in Spain. Being real is not the same as being safe: its Safety grade here is 5.1 out of 10, built from custody, liquidity, track record and incidents.

Is Bitnovo a scam?

NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. No incidents are on record for Bitnovo. Its terms also allow it to hold a flagged deposit and ask for identity documents.

Do I need an account or email to use Bitnovo?

Email required.

Does Bitnovo have a Tor onion address?

No official onion address was found on Bitnovo's own pages.

Which cryptocurrencies does Bitnovo support?

Bitnovo supports BTC, ETH, XRP, LTC, USDC, TRX, XLM, ADA, DASH, DOGE, SOL, and fiat payments in EUR.

Is Bitnovo custodial?

No. Bitnovo is non-custodial: the operator does not control user funds.

Can I use Bitnovo over Tor?

Bitnovo does not publish an official onion address.

Listing history

  • Listing added. Facts and KYC level set from the service's own terms and documentation.