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Instant Swaps Since 2018 Reviewed 22 Oct 2026

ChangeHero review

Instant swap service; withheld-funds reports were logged in 2026

  • No account needed
  • Accepts Monero
  • No email needed
  • May ask for ID
  • Passes orders to partners
  • Holds your funds
ID on risk flag KYC 3 Documentation reviewed
Visit changehero.io Report an incident Watch

Privacy

3.4/ 10

Poor

Safety

4.0/ 10

Caution

Based on terms and documentation. No test transactions published yet. See the arithmetic

ChangeHero review in short

ChangeHero is a swap service operating since 2018. Its terms put it at KYC level 3 of 4: ID on risk flag. NoKYC Score grades it 3.4/10 for privacy (poor) and 4.0/10 for safety (caution). In its favour: no account needed, no email needed and no phone number. To watch: it may ask for ID, passes orders to partner exchanges and holds your funds while you use it. One incident is on record, the latest from 1 Sep 2026.

Category
Instant Swaps
KYC level
3 of 4: ID on risk flag
Grades
Privacy 3.4/10, Safety 4.0/10
Sign-up
No account needed
Custody
custodial
Incidents on record
1
Last reviewed
22 Oct 2026
Cite this review

NoKYC Score, "ChangeHero review", reviewed 22 Oct 2026, https://nokycscore.com/service/changehero

Also available as plain text.

What ChangeHero is

ChangeHero is an instant swap service that has operated since 2018 and is integrated as a liquidity partner by several aggregators. Swaps can be started without creating an account. The official site blocked automated access during this review, so its current terms were not read directly. On that basis the service is treated here as one that may hold funds and request documents after a risk flag.

What ChangeHero offers, and what to watch

5 of 15 privacy and safety features, 4 warnings in its terms.

"Not stated" means its own pages do not say.

Identity

  • ID never required No
  • No account needed Yes Usable without creating an account, or the account is only a random number.
  • No email needed Yes An email address is not required to sign up or use it.
  • No phone number Yes A phone number is never required.

Payment

  • Accepts Monero Yes Monero hides sender, receiver and amount, so the payment cannot be traced to you.
  • Accepts Lightning Not stated

Access

  • Tor onion address Not stated
  • Works without JavaScript Not stated

Trust

  • Never holds your funds No
  • Own liquidity No
  • Refund without ID Not stated
  • Open source No
  • Independent audit Not stated
  • Company named Not stated
  • 5+ years operating Yes Has operated continuously for five years or more.

Warnings

  • May ask for ID Yes The terms reserve the right to demand identity documents, often after a risk flag.
  • Screens deposits Not in terms
  • Passes orders to partners Yes Orders go to upstream exchanges that apply their own screening.
  • Holds your funds Yes The operator controls user funds while they are on the platform.
  • Email required Not in terms
  • Phone number required Not in terms
  • Closed source Yes The code is not public, so its behaviour cannot be checked.
  • Nobody accountable Not in terms

Does ChangeHero require KYC?

  1. 0
  2. 1
  3. 2
  4. 3
  5. 4

KYC level 3: ID on risk flag. The terms allow funds to be held and identity demanded after an automated risk flag.

Reports logged in September 2026 describe funds released only after identity verification; terms were not read directly.

Read the terms we assessed ↗

How the grades add up

Both grades start at 50 points and move by fixed, published amounts. Nothing is adjusted by hand. The total is divided by ten.

Privacy

3.4
  • Starting points 50
  • KYC level 3: ID on risk flag -14
  • No registration +6
  • Accepts Monero +4
  • Third-party liquidity -3
  • May request ID -7
  • Closed source -2
  • Total, clamped to 0–100 34

Safety

4.0
  • Starting points 50
  • Third-party liquidity -6
  • May request ID -4
  • Closed source -3
  • 5+ years operating +10
  • Reported withheld funds; one $94,000 case released after identity verification medium · resolved after kyc · 52 days ago -7
  • Total, clamped to 0–100 40

Test ledger

Real transactions run by our editors. A badge without a ledger is an assertion; this is the proof.

No test transactions published yet

The grades above rest on ChangeHero’s terms and documentation. Tests will appear here with the date, route, amount band and result as they are run.

Incidents on record

medium

Funds held

Reported withheld funds; one $94,000 case released after identity verification

The public event log of the directory kycnot.me recorded on 1 September 2026 several reports of ChangeHero withholding funds from swaps. In one case involving about $94,000, the user reportedly had to complete identity verification before the funds were released. The official site could not be read during this review, so the clause relied on by the service was not confirmed. Other reported cases were not described in enough detail to establish their outcome.

Resolved only after ID $94K Source: kycnot.me ↗

User reviews

Reviews never change a grade. Reviews with a transaction reference are marked.

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Alternatives to ChangeHero

All alternatives →

GhostSwap

Swap front-end routing orders through third-party processing partners

Privacy 10.0
Safety 8.4
Never KYC 0 Docs reviewed

Chainflip

Cross-chain DEX protocol for native BTC, ETH, SOL and stablecoin swaps

Privacy 7.1
Safety 8.3
Rare KYC 2 Docs reviewed

Swap Market

Open-source front end for atomic swaps between Bitcoin, Lightning, Liquid and Rootstock

Privacy 9.3
Safety 7.3
Never KYC 0 Docs reviewed

eigenwallet

Desktop wallet for peer-to-peer BTC-to-XMR atomic swaps, formerly UnstoppableSwap

Privacy 8.9
Safety 7.0
Never KYC 0 Docs reviewed

ChangeHero vs GhostSwapChangeHero vs ChainflipChangeHero vs Swap MarketChangeHero vs eigenwallet

ChangeHero: common questions

Does ChangeHero require KYC?

ChangeHero is rated KYC level 3 of 4 on this site: ID on risk flag. Reports logged in September 2026 describe funds released only after identity verification; terms were not read directly.

Is ChangeHero safe to use?

ChangeHero has a Safety grade of 4.0 out of 10 and a Privacy grade of 3.4 out of 10. There is 1 incident on record, listed with sources on this page. Evidence level: documentation reviewed.

Is ChangeHero legit?

ChangeHero is a working swap service that has operated since 2018. Being real is not the same as being safe: its Safety grade here is 4.0 out of 10, built from custody, liquidity, track record and incidents.

Is ChangeHero a scam?

NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. ChangeHero has 1 incident on record, all resolved, the latest: "Reported withheld funds; one $94,000 case released after identity verification". Each is listed on this page with its source. Its terms also allow it to hold a flagged deposit and ask for identity documents.

Do I need an account or email to use ChangeHero?

No account needed.

Does ChangeHero have a Tor onion address?

No official onion address was found on ChangeHero's own pages.

Which cryptocurrencies does ChangeHero support?

ChangeHero supports BTC, ETH, XMR, USDT, LTC.

Is ChangeHero custodial?

Yes. ChangeHero holds funds during a trade, which means it is able to delay or freeze them.

Can I use ChangeHero over Tor?

ChangeHero does not publish an official onion address.

Listing history

  • Listing added. Facts and KYC level set from the service's own terms and documentation.
  • Incident recorded: Reported withheld funds; one $94,000 case released after identity verification