# Travala review: KYC policy, privacy and safety grades

> Travala is a marketplace operating since 2017. Its terms put it at KYC level 2 of 4: ID in rare cases. NoKYC Score grades it 4.8/10 for privacy (caution) and 5.7/10 for safety (fair). In its favour: 5+ years operating. To watch: it requires an email address. No incidents are on record.

Source: NoKYC Score, "Travala review", reviewed 22 Oct 2026, https://nokycscore.com/service/travala

## Key facts
- **Category:** Marketplaces
- **KYC level:** 2 of 4: ID in rare cases
- **Grades:** Privacy 4.8/10, Safety 5.7/10
- **Sign-up:** Email required
- **Incidents on record:** 0
- **Last reviewed:** 22 Oct 2026
- **Official website:** https://www.travala.com

## What it is
Travala is an online travel agency for hotels, flights and activities that describes itself as a crypto-native travel platform and accepts more than one hundred cryptocurrencies alongside cards and other conventional payments. It runs a loyalty programme tied to its own token and offers a best-price guarantee on hotels. Paying in crypto keeps card details out of the booking, but travel itself is not anonymous: airline and hotel reservations require the traveller's real name and, for flights, passport details, and an account with an email address is used to manage bookings.

## What the terms say about ID
No financial KYC is described for paying in crypto, but bookings inherently require the traveller's real identity details.

## Features and warnings
- **Identity:** ID never required: no; No account needed: no; No email needed: no; No phone number: not stated
- **Payment:** Accepts Monero: not stated; Accepts Lightning: not stated
- **Access:** Tor onion address: not stated; Works without JavaScript: not stated
- **Trust:** Escrow it cannot spend alone: not stated; Independent audit: not stated; Company named: not stated; 5+ years operating: yes
- **Warnings:** May ask for ID: not in terms; Email required: yes; Phone number required: not in terms; Nobody accountable: not in terms

## Questions
### Does Travala require KYC?
Travala is rated KYC level 2 of 4 on this site: ID in rare cases. No financial KYC is described for paying in crypto, but bookings inherently require the traveller's real identity details.

### Is Travala safe to use?
Travala has a Safety grade of 5.7 out of 10 and a Privacy grade of 4.8 out of 10. No incidents are on record. Evidence level: documentation reviewed.

### Is Travala legit?
Travala is a working marketplace that has operated since 2017. Being real is not the same as being safe: its Safety grade here is 5.7 out of 10, built from custody, liquidity, track record and incidents.

### Is Travala a scam?
NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. No incidents are on record for Travala.

### Do I need an account or email to use Travala?
Email required.

### Does Travala have a Tor onion address?
No official onion address was found on Travala's own pages.

### Which cryptocurrencies does Travala support?
Travala supports BTC, ETH, USDT, BNB, and fiat payments in USD, EUR.

### Can I use Travala over Tor?
Travala does not publish an official onion address.

## Sources
- https://www.travala.com

How grades are calculated: https://nokycscore.com/methodology