# Mailum review: KYC policy, privacy and safety grades

> Mailum is an email provider. Its terms put it at KYC level 1 of 4: no ID mentioned. NoKYC Score grades it 7.8/10 for privacy (strong) and 5.4/10 for safety (caution). In its favour: no account needed, no email needed and no phone number. To watch: it has no publicly accountable operator. No incidents are on record.

Source: NoKYC Score, "Mailum review", reviewed 22 Oct 2026, https://nokycscore.com/service/mailum

## Key facts
- **Category:** Email
- **KYC level:** 1 of 4: No ID mentioned
- **Grades:** Privacy 7.8/10, Safety 5.4/10
- **Sign-up:** No account needed
- **Fees:** Free plan with 0.05 GB; paid plans from $2/month
- **Limits:** Free plan limited to 2 sent emails per hour
- **Onion address:** Yes
- **Incidents on record:** 0
- **Last reviewed:** 22 Oct 2026
- **Official website:** https://mailum.com

## What it is
Mailum is an encrypted webmail service that is also reachable under its CyberFear name, whose signup and pricing links lead to the same Mailum mailbox. It claims end-to-end, zero-access encryption so that the operator cannot read stored mail, publishes its client code on GitHub and says its servers are in Poland. The privacy policy says IP addresses are not logged apart from a five-minute anti-flood record at registration, and that only a hashed username and the day of last login are held. The CyberFear features page says no ID or phone number is asked for and that over 50 cryptocurrencies including BTC and XMR are accepted. Both domains announce onion addresses; no company is named.

## What the terms say about ID
Terms are silent on identity; the operator's features page says "We will not ask you for your ID and we will not force you to add a phone number."

## Features and warnings
- **Identity:** ID never required: not stated; No account needed: yes; No email needed: yes; No phone number: yes
- **Payment:** Accepts Monero: yes; Accepts Lightning: not stated; Accepts cash: not stated
- **Access:** Tor onion address: yes; Works without JavaScript: not stated
- **Trust:** Open source: yes; No-logs policy: yes; Independent audit: not stated; Company named: no; 5+ years operating: not stated
- **Warnings:** May ask for ID: not in terms; Email required: not in terms; Phone number required: not in terms; Closed source: not in terms; Nobody accountable: yes

## Questions
### Does Mailum require KYC?
Mailum is rated KYC level 1 of 4 on this site: no ID mentioned. Terms are silent on identity; the operator's features page says "We will not ask you for your ID and we will not force you to add a phone number."

### Is Mailum safe to use?
Mailum has a Safety grade of 5.4 out of 10 and a Privacy grade of 7.8 out of 10. No incidents are on record. Evidence level: documentation reviewed.

### Is Mailum legit?
Mailum is a working email provider. Its operators do not publish a company or names, so nobody is publicly accountable for it. Being real is not the same as being safe: its Safety grade here is 5.4 out of 10, built from custody, liquidity, track record and incidents.

### Is Mailum a scam?
NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. No incidents are on record for Mailum.

### Do I need an account or email to use Mailum?
No account needed.

### What fees does Mailum charge?
Free plan with 0.05 GB; paid plans from $2/month. Fees were recorded from Mailum's own pages and can change; check before you send.

### What are Mailum's limits?
Free plan limited to 2 sent emails per hour.

### Does Mailum have a Tor onion address?
Yes. Mailum publishes an official onion address, shown on this page. Open it in Tor Browser.

### Which cryptocurrencies does Mailum support?
Mailum supports BTC, XMR.

### Can I use Mailum over Tor?
Yes. Mailum publishes an official onion address, shown on this page.

## Sources
- https://mailum.com/
- https://mailum.com/terms
- https://mailum.com/pricing
- https://mailum.com/company
- https://mailum.com/privacy
- https://cyberfear.com/
- https://cyberfear.com/features.html
- https://cyberfear.com/privacy.html
- https://cyberfear.com/terms.html

How grades are calculated: https://nokycscore.com/methodology
