# LetsExchange review: KYC policy, privacy and safety grades

> LetsExchange was a swap service and is no longer operating. The official site states that exchange operations ceased on 1 October 2026, with support available until 30 November 2026.

Source: NoKYC Score, "LetsExchange review", reviewed 22 Oct 2026, https://nokycscore.com/service/letsexchange

## Key facts
- **Category:** Instant Swaps
- **KYC level:** 3 of 4: ID on risk flag
- **Sign-up:** No account needed
- **Custody:** custodial
- **Incidents on record:** 1
- **Last reviewed:** 22 Oct 2026
- **Official website:** https://letsexchange.io

## What it is
LetsExchange was an instant swap service supporting a very large list of coins and offering fixed and floating rates without requiring an account. Its official website now carries a notice stating that the service ceased its exchange operations on 1 October 2026 and that customer support remains available until 30 November 2026. The notice read during this review gave no reason for the closure. Users with unresolved orders should contact support before that date. The entry is retained so that readers searching for the service or for alternatives can see its status and the date it stopped operating.

## What the terms say about ID
While operating, swaps needed no account; its AML terms, recalled from earlier knowledge as allowing checks on flagged orders, were not re-read before closure.

## Features and warnings
- **Identity:** ID never required: no; No account needed: yes; No email needed: yes; No phone number: yes
- **Payment:** Accepts Monero: yes; Accepts Lightning: not stated
- **Access:** Tor onion address: not stated; Works without JavaScript: not stated
- **Trust:** Never holds your funds: no; Own liquidity: no; Refund without ID: not stated; Open source: no; Independent audit: not stated; Company named: not stated; 5+ years operating: yes
- **Warnings:** May ask for ID: yes; Screens deposits: not in terms; Passes orders to partners: yes; Holds your funds: yes; Email required: not in terms; Phone number required: not in terms; Closed source: yes; Nobody accountable: not in terms

## Incidents on record
- 1 Oct 2026: Official notice: exchange operations ceased on 1 October 2026 (outcome: service closed). Source: https://letsexchange.io

## Questions
### Is LetsExchange still operating?
No. The official site states that exchange operations ceased on 1 October 2026, with support available until 30 November 2026. See the alternatives listed on this page.

## Sources
- https://letsexchange.io

How grades are calculated: https://nokycscore.com/methodology