# HeroSMS review: KYC policy, privacy and safety grades > HeroSMS is a phone number service. Its terms put it at KYC level 1 of 4: no ID mentioned. NoKYC Score grades it 5.8/10 for privacy (fair) and 5.5/10 for safety (fair). In its favour: company named. To watch: it requires an email address. No incidents are on record. Source: NoKYC Score, "HeroSMS review", reviewed 23 Oct 2026, https://nokycscore.com/service/hero-sms ## Key facts - **Category:** Phone Numbers & SMS - **KYC level:** 1 of 4: No ID mentioned - **Grades:** Privacy 5.8/10, Safety 5.5/10 - **Sign-up:** Email required - **Jurisdiction:** United States - **Incidents on record:** 0 - **Last reviewed:** 23 Oct 2026 - **Official website:** https://hero-sms.com ## What it is HeroSMS sells and rents virtual numbers from more than 180 countries for receiving SMS verification codes, with an API and a supplier marketplace, and presents itself as built on the technology of SMS-Activate, which it says closed in December 2025. Accounts are identified only by the registration email, and its blog says balance top-ups are taken in cryptocurrency, while the user agreement still describes card payments and refunds to the original card. The user agreement contains no identity-verification clause; it allows accounts to be frozen after three months of inactivity or suspected third-party access, and prohibits activations for banking services and Webmoney. The site names Danver LLC of Cheyenne, Wyoming as the operator. The PDF terms of service were behind a bot check and were not read. ## What the terms say about ID User agreement: "Your HeroSMS account is identified only by the email used during registration"; no identity-document clause was found. The PDF terms could not be read. ## Features and warnings - **Identity:** ID never required: not stated; No account needed: no; No email needed: no; No phone number: not stated - **Payment:** Accepts Monero: not stated; Accepts Lightning: not stated; Accepts cash: not stated - **Access:** Tor onion address: not stated; Works without JavaScript: not stated - **Trust:** No-logs policy: not stated; Independent audit: not stated; Company named: yes; 5+ years operating: not stated - **Warnings:** May ask for ID: not in terms; Email required: yes; Phone number required: not in terms; Nobody accountable: not in terms ## Questions ### Does HeroSMS require KYC? HeroSMS is rated KYC level 1 of 4 on this site: no ID mentioned. User agreement: "Your HeroSMS account is identified only by the email used during registration"; no identity-document clause was found. The PDF terms could not be read. ### Is HeroSMS safe to use? HeroSMS has a Safety grade of 5.5 out of 10 and a Privacy grade of 5.8 out of 10. No incidents are on record. Evidence level: documentation reviewed. ### Is HeroSMS legit? HeroSMS is a working phone number service. It publishes the company that runs it, in United States. Being real is not the same as being safe: its Safety grade here is 5.5 out of 10, built from custody, liquidity, track record and incidents. ### Is HeroSMS a scam? NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. No incidents are on record for HeroSMS. ### Do I need an account or email to use HeroSMS? Email required. ### Does HeroSMS have a Tor onion address? No official onion address was found on HeroSMS's own pages. ### Can I use HeroSMS over Tor? HeroSMS does not publish an official onion address. ## Sources - https://hero-sms.com/ - https://hero-sms.com/about - https://hero-sms.com/agreement - https://hero-sms.com/support - https://hero-sms.com/blog/top-up-sms-activate-balance How grades are calculated: https://nokycscore.com/methodology