# Heleket review: KYC policy, privacy and safety grades

> Heleket is a payment gateway. Its terms put it at KYC level 3 of 4: ID on risk flag. NoKYC Score grades it 1.7/10 for privacy (poor) and 3.1/10 for safety (poor). To watch: it may ask for ID, screens deposits and holds your funds while you use it. No incidents are on record.

Source: NoKYC Score, "Heleket review", reviewed 23 Oct 2026, https://nokycscore.com/service/heleket

## Key facts
- **Category:** Payment Gateways
- **KYC level:** 3 of 4: ID on risk flag
- **Grades:** Privacy 1.7/10, Safety 3.1/10
- **Custody:** custodial
- **Fees:** From 0.4% per payment, no connection fee
- **Incidents on record:** 0
- **Last reviewed:** 23 Oct 2026
- **Official website:** https://heleket.com

## What it is
Heleket is a hosted crypto payment processor for websites and Telegram bots, letting customers pay via a widget or QR code without registering, with a merchant balance for storing, converting and withdrawing funds. Advertised fees start at 0.4%. Its terms allow it to request ID, proof of address, source-of-funds and beneficial-owner documents, to apply blockchain analytics, sanctions screening and risk scoring, and to delay, freeze or decline deposits and withdrawals until verification is complete. The terms do not name the operating company or its jurisdiction.

## What the terms say about ID
Terms section 7: the platform may request "identity document; proof of address; information on the source of funds" and may freeze assets before verification is completed.

## Features and warnings
- **Identity:** ID never required: no; No account needed: not stated; No email needed: not stated; No phone number: not stated
- **Payment:** Accepts Monero: not stated; Accepts Lightning: not stated
- **Access:** Tor onion address: not stated; Works without JavaScript: not stated
- **Trust:** Never holds your funds: no; Open source: no; Independent audit: not stated; Company named: no; 5+ years operating: not stated
- **Warnings:** May ask for ID: yes; Screens deposits: yes; Holds your funds: yes; Email required: not in terms; Phone number required: not in terms; Closed source: yes; Nobody accountable: yes

## Questions
### Does Heleket require KYC?
Heleket is rated KYC level 3 of 4 on this site: ID on risk flag. Terms section 7: the platform may request "identity document; proof of address; information on the source of funds" and may freeze assets before verification is completed.

### Is Heleket safe to use?
Heleket has a Safety grade of 3.1 out of 10 and a Privacy grade of 1.7 out of 10. No incidents are on record. Evidence level: documentation reviewed.

### Is Heleket legit?
Heleket is a working payment gateway. Its operators do not publish a company or names, so nobody is publicly accountable for it. Being real is not the same as being safe: its Safety grade here is 3.1 out of 10, built from custody, liquidity, track record and incidents.

### Is Heleket a scam?
NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. No incidents are on record for Heleket. Its terms also allow it to hold a flagged deposit and ask for identity documents.

### What fees does Heleket charge?
From 0.4% per payment, no connection fee. Fees were recorded from Heleket's own pages and can change; check before you send.

### Does Heleket have a Tor onion address?
No official onion address was found on Heleket's own pages.

### Which cryptocurrencies does Heleket support?
Heleket supports BTC, ETH, USDT, and fiat payments in USD.

### Is Heleket custodial?
Yes. Heleket holds funds during a trade, which means it is able to delay or freeze them.

### Can I use Heleket over Tor?
Heleket does not publish an official onion address.

## Sources
- https://heleket.com/
- https://heleket.com/tos
- https://heleket.com/aml-policy

How grades are calculated: https://nokycscore.com/methodology