# FixedFloat review: KYC policy, privacy and safety grades

> FixedFloat is a swap service operating since 2018. Its terms put it at KYC level 3 of 4: ID on risk flag. NoKYC Score grades it 3.7/10 for privacy (poor) and 4.8/10 for safety (caution). In its favour: no account needed, no email needed and no phone number. To watch: it may ask for ID, screens deposits and holds your funds while you use it. 2 incidents are on record, the latest from 8 Jun 2026.

Source: NoKYC Score, "FixedFloat review", reviewed 22 Oct 2026, https://nokycscore.com/service/fixedfloat

## Key facts
- **Category:** Instant Swaps
- **KYC level:** 3 of 4: ID on risk flag
- **Grades:** Privacy 3.7/10, Safety 4.8/10
- **Sign-up:** No account needed
- **Custody:** custodial
- **Jurisdiction:** Georgia
- **Incidents on record:** 2
- **Last reviewed:** 22 Oct 2026
- **Official website:** https://ff.io

## What it is
FixedFloat is an instant exchange offering fixed-rate and floating-rate swaps, including Bitcoin over Lightning. Its terms state that users do not have to register or provide personal data to make an exchange, and name the operator as FFGX Group LLC, organised under the laws of Georgia. The same terms allow the service to suspend an order where suspicious activity is detected, request clarification and carry out KYC and source-of-funds procedures, extend processing by up to two months, and refund only to the original sending address. The service was hacked for about $26 million in February 2024.

## What the terms say about ID
Terms section 7 says no registration is needed, but orders flagged as suspicious may be suspended pending KYC and source-of-funds checks.

## Features and warnings
- **Identity:** ID never required: no; No account needed: yes; No email needed: yes; No phone number: yes
- **Payment:** Accepts Monero: yes; Accepts Lightning: yes
- **Access:** Tor onion address: not stated; Works without JavaScript: not stated
- **Trust:** Never holds your funds: no; Own liquidity: not stated; Refund without ID: yes; Open source: no; Independent audit: not stated; Company named: yes; 5+ years operating: yes
- **Warnings:** May ask for ID: yes; Screens deposits: yes; Passes orders to partners: not in terms; Holds your funds: yes; Email required: not in terms; Phone number required: not in terms; Closed source: yes; Nobody accountable: not in terms

## Incidents on record
- 8 Jun 2026: Reported suspension of funds originating from one exchange pending verification (outcome: unknown). Source: https://kycnot.me/events
- 18 Feb 2024: Reported exploit of about $26.1 million in bitcoin and ether (outcome: unknown). Source: https://www.halborn.com/blog/post/explained-the-fixedfloat-hack-february-2024

## Questions
### Does FixedFloat require KYC?
FixedFloat is rated KYC level 3 of 4 on this site: ID on risk flag. Terms section 7 says no registration is needed, but orders flagged as suspicious may be suspended pending KYC and source-of-funds checks.

### Is FixedFloat safe to use?
FixedFloat has a Safety grade of 4.8 out of 10 and a Privacy grade of 3.7 out of 10. There are 2 incidents on record, listed with sources on this page. Evidence level: documentation reviewed.

### Is FixedFloat legit?
FixedFloat is a working swap service that has operated since 2018. It publishes the company that runs it, in Georgia. Being real is not the same as being safe: its Safety grade here is 4.8 out of 10, built from custody, liquidity, track record and incidents.

### Is FixedFloat a scam?
NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. FixedFloat has 2 incidents on record, 2 not resolved, the latest: "Reported suspension of funds originating from one exchange pending verification". Each is listed on this page with its source. Its terms also allow it to hold a flagged deposit and ask for identity documents.

### Do I need an account or email to use FixedFloat?
No account needed.

### Does FixedFloat have a Tor onion address?
No official onion address was found on FixedFloat's own pages.

### Which cryptocurrencies does FixedFloat support?
FixedFloat supports BTC, ETH, XMR, LTC, USDT, USDC, SOL, TRX.

### Is FixedFloat custodial?
Yes. FixedFloat holds funds during a trade, which means it is able to delay or freeze them.

### Can I use FixedFloat over Tor?
FixedFloat does not publish an official onion address.

## Sources
- https://ff.io/terms-of-service
- https://ff.io

How grades are calculated: https://nokycscore.com/methodology