# Coinsnap review: KYC policy, privacy and safety grades

> Coinsnap is a payment gateway. Its terms put it at KYC level 1 of 4: no ID mentioned. NoKYC Score grades it 6.2/10 for privacy (fair) and 6.7/10 for safety (fair). In its favour: accepts Lightning, never holds your funds and company named. To watch: it requires an email address. No incidents are on record.

Source: NoKYC Score, "Coinsnap review", reviewed 23 Oct 2026, https://nokycscore.com/service/coinsnap

## Key facts
- **Category:** Payment Gateways
- **KYC level:** 1 of 4: No ID mentioned
- **Grades:** Privacy 6.2/10, Safety 6.7/10
- **Sign-up:** Email required
- **Custody:** non-custodial
- **Fees:** 1% transaction fee, charged against prepaid Coinsnap credit
- **Jurisdiction:** Serbia
- **Incidents on record:** 0
- **Last reviewed:** 23 Oct 2026
- **Official website:** https://coinsnap.io

## What it is
Coinsnap provides Bitcoin (on-chain and Lightning) payment software for merchants: plugins for WooCommerce, Shopify and other shop systems, a web point of sale, payment links, invoices and a self-custodial wallet. The terms state payments go directly from the payer's wallet to a wallet the merchant controls and that Coinsnap never receives or holds the bitcoin; it charges a 1% fee against prepaid Coinsnap credit instead. Registration needs only an email address with a one-time code. Coinsnap says it does not require identification of the payer for standard payments; optional fiat conversion and bank payout run through third-party providers that apply their own KYC. The operator is Onlineshop24 DOO in Serbia.

## What the terms say about ID
FAQ: "all you need is a valid email address" to register; terms say Coinsnap does not require identification of the payer for standard self-custodial payments (third-party fiat services apply their own KYC).

## Features and warnings
- **Identity:** ID never required: not stated; No account needed: no; No email needed: no; No phone number: not stated
- **Payment:** Accepts Monero: not stated; Accepts Lightning: yes
- **Access:** Tor onion address: not stated; Works without JavaScript: not stated
- **Trust:** Never holds your funds: yes; Open source: not stated; Independent audit: not stated; Company named: yes; 5+ years operating: not stated
- **Warnings:** May ask for ID: not in terms; Screens deposits: not in terms; Holds your funds: not in terms; Email required: yes; Phone number required: not in terms; Closed source: not in terms; Nobody accountable: not in terms

## Questions
### Does Coinsnap require KYC?
Coinsnap is rated KYC level 1 of 4 on this site: no ID mentioned. FAQ: "all you need is a valid email address" to register; terms say Coinsnap does not require identification of the payer for standard self-custodial payments (third-party fiat services apply their own KYC).

### Is Coinsnap safe to use?
Coinsnap has a Safety grade of 6.7 out of 10 and a Privacy grade of 6.2 out of 10. No incidents are on record. Evidence level: documentation reviewed.

### Is Coinsnap legit?
Coinsnap is a working payment gateway. It publishes the company that runs it, in Serbia. Being real is not the same as being safe: its Safety grade here is 6.7 out of 10, built from custody, liquidity, track record and incidents.

### Is Coinsnap a scam?
NoKYC Score does not label services as scams; it records documented incidents with their sources and outcomes. No incidents are on record for Coinsnap.

### Do I need an account or email to use Coinsnap?
Email required.

### What fees does Coinsnap charge?
1% transaction fee, charged against prepaid Coinsnap credit. Fees were recorded from Coinsnap's own pages and can change; check before you send.

### Does Coinsnap have a Tor onion address?
No official onion address was found on Coinsnap's own pages.

### Which cryptocurrencies does Coinsnap support?
Coinsnap supports BTC.

### Is Coinsnap custodial?
No. Coinsnap is non-custodial: the operator does not control user funds.

### Can I use Coinsnap over Tor?
Coinsnap does not publish an official onion address.

## Sources
- https://coinsnap.io/
- https://coinsnap.io/info/terms-of-service/
- https://coinsnap.io/info/about-coinsnap/
- https://coinsnap.io/help/coinsnap-bitcoin-payment-faq/

How grades are calculated: https://nokycscore.com/methodology